Privacy Policy

Last Updated: November 18, 2025

Tavikon ("we," "us," or "our") operates the website tavikon.com and provides online educational services including webinars, live broadcasts, and interactive learning experiences. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Register for an account or webinar
• Complete registration forms or surveys
• Subscribe to our newsletters or communications
• Participate in interactive sessions or chat features
• Contact our support team
• Make payments for services

This information may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Professional information and interests
• Communications and feedback

1.2 Information Automatically Collected

When you access our website and services, we automatically collect certain technical information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages viewed and navigation patterns
• Date and time of access
• Referring website addresses
• Connection information and performance data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain functionalities.

1.4 Information from Third Parties

We may receive information about you from third-party services, including:

• Social media platforms when you connect your account
• Payment processors for transaction verification
• Analytics providers for usage insights
• Marketing partners for campaign performance

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our educational services
• Processing registrations and managing your account
• Facilitating webinar participation and interactive features
• Processing payments and maintaining transaction records
• Sending important updates, notifications, and educational materials
• Responding to inquiries and providing customer support
• Personalizing your learning experience and content recommendations
• Analyzing usage patterns and improving service quality
• Detecting and preventing fraud, security threats, and technical issues
• Complying with legal obligations and enforcing our terms
• Conducting research and development for new features
• Sending marketing communications with your consent

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers who perform functions on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Email delivery and communication services
• Analytics and performance monitoring tools
• Customer support platforms
• Marketing and advertising partners

3.2 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our terms of service and agreements
• Protect our rights, property, and safety
• Protect the rights and safety of our users and the public
• Prevent or investigate fraud, security issues, or illegal activities

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, including during webinar sessions where your participation may be visible to other attendees.

3.5 Aggregated and Anonymized Data

We may share aggregated or anonymized data that cannot reasonably be used to identify you for research, marketing, or other business purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, regulatory, or contractual requirements
• Our legitimate business interests

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to inaccurate or incomplete data.

5.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions and legitimate business needs.

5.4 Restriction and Objection

You may request restriction of processing or object to certain uses of your personal information, particularly for marketing purposes.

5.5 Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time, though this will not affect the lawfulness of processing before withdrawal.

5.6 Marketing Communications

You can opt out of receiving marketing emails by using the unsubscribe link in our communications or by contacting us directly at support@tavikon.com.

To exercise any of these rights, please contact us at support@tavikon.com. We will respond to your request within a reasonable timeframe as required by applicable law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a child under 16, please contact us immediately.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tavikon
1425 Kingsway
Greater Sudbury, ON P3B 0A2
Canada

Email: support@tavikon.com
Phone: +1 506 215 0325

12. Additional Information

12.1 Automated Decision-Making

We may use automated systems to analyze user behavior and preferences to provide personalized recommendations and improve service quality. You have the right to request human review of automated decisions that significantly affect you.

12.2 Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers. We may use tracking technologies as described in this Privacy Policy regardless of these signals.

12.3 Account Closure

If you wish to close your account, you may contact us at support@tavikon.com. Upon account closure, we will delete or anonymize your personal information in accordance with our data retention policies and legal obligations.

This Privacy Policy constitutes our complete statement regarding privacy practices for our services. Thank you for trusting Tavikon with your personal information.